About Our Privacy Policy

Renaissance Cosmetic Clinics is committed to ensuring the privacy its clients. The following policy statement applies to www.renaissanceclinics.com.au and all associated websites.

Renaissance Cosmetic Clinics reserves the right to review, amend, update and change this Privacy Policy from time to time to reflect its practices and obligations. Any changes will take effect when they are made or posted on our website.

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What Data is Stored

Renaissance Cosmetic Clinics web site gives the option for subscribers to provide information such as name, mobile number and email addresses to sign up for the online shopping portal, Newsletters, Loyalty Program, Booking Requests, Customer Enquiries and receive the 14 Step Report.

Subscribers also have the option to provide credit card information, but this is not stored on Renaissance Cosmetic Clinics servers.  Stripe (http://www.stripe.com/) manages all Renaissance Cosmetic Clinics online payments, but this may be subject to change.​

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How We Use Your Information
We may use your information to send registered users information about our company or product information from our partners. Users can opt-out of receiving promotional information at any time (see the opt-out section below). We will never contact your employees, clients or suppliers or share this information with any 3rd party without your authorization. If fundamental changes are made to the way that we use Personal Information, then we will undertake to notify users via email.

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Security
To ensure security of your information, Renaissance Cosmetic Clinics has security measures in place to protect the loss, misuse and alteration of the information under our control, including encrypting all information passing over the Internet. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you provided to us, and you do so at your own risk. Once we store your data, we make our best effort to ensure its security on our systems.

 

IP Address

Like most Internet sites, we may use your IP address to help diagnose problems with our services, and to administer our Website. Your IP address may be used to gather broad demographic information to generate statistics for internal use. Any third party use of this information is in aggregate and never relates to you individually.

 

Secure Transactions

To make sure you’re in a secure area before inputting your personal details, the bottom right hand corner of your internet browser should display a LOCKED padlock icon. This will make sure that the information you send to us will be encrypted and only we can decrypt it.

The reason for this is because we are the authorised owners of the domain so therefore any encrypted files coming out the secure area can only be decrypted by us. Anyone who tries to intercept the file will only be able to view a file which contains scrambled data. It will make no sense to anyone, no matter how hard they try to decrypt it.

Please note that you only need to be in a secure area of a website when you are entering and sending sensitive information, more specifically login and your credit card information.

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Digital Certificate

There is also one more step to guarantee that your information will be sent to us securely and not intercepted. When you’ve entered the secure area where you’re asked to submit credit card information, double click the locked padlock to find the digital certificate.

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Cookies

Our site may use site-specific cookies to assist with auto login or other user selected features. However, cookies do not need to be enabled in your browser software to use the website.

Links to other sites

Links to other sites may be provided for convenience and Renaissance Cosmetic Clinics is not responsible for the privacy practices or the content of any referenced Web sites. However the user is encouraged to read the privacy policy of any linked site.

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Third Party Access

Renaissance Cosmetic Clinics may engage other companies and individuals (“subcontractors”) to perform functions on its behalf, such as payment processing, order fulfilment, marketing programs and customer service. Renaissance Cosmetic Clinics may share your information with such subcontractors in order to perform these and other functions, but such subcontractors may not use your personal information for other purposes, unless you agree.

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How to Opt-out

Users may opt-out of receiving optional information from us or our partners at any time by notifying us by following the opt out instructions on the message we have sent to you.

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Problems Queries or Complaints

For further information regarding this Privacy Policy or to make a complaint about the steps taken by Renaissance Cosmetic Clinics to protect your personal information or privacy, please contact Renaissance Cosmetic Clinics via the contact page on the website. We will investigate any complaints

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